Last Updated Date: December 01, 2025
Applicable Entity: AstraLoom Astrology Society (hereinafter referred to as "we"/"us")
Scope of Application: Covers the mobile application ("App"), official website https://whitenoise.astraloom.me/ ("Website"), and corporate operational activities, collectively referred to as "Services".
User Consent: When a user explicitly consents to this Policy, uses the Services, or provides information, it is deemed that the user agrees to our collection, storage, use, and disclosure of information in accordance with this Policy.
Personal Information: Information that can identify a user (e.g., name, IP address, email address, etc.). If Anonymous Information is associated or combined with Personal Information, it shall also be regarded as Personal Information. Personally identifiable information as defined by applicable laws (e.g., IP addresses) is also categorized herein.
Anonymous Information: Information that cannot identify a user.
Core Statement: We do not sell Personal Information, nor do we share Personal Information to provide personalized or targeted advertising.
Information provided in scenarios such as account registration, form/survey completion, input during Service usage, and customer service inquiries. This includes identifiers (name, IP address, etc.), information specified in Section 1798.80(e) of the California Civil Code (address, phone number, etc.), commercial information (purchase records, etc.), online activity information (interaction records with the Website/App), inferred information, and additional education/employment-related information provided when applying for a job. Sensitive information is limited to account login information and supporting security credentials.
When accessing the Services, information related to the device is automatically obtained (e.g., IP address, operating system, device type, time zone, request time/activity, etc.).
Explanation of Special Settings: "Do Not Track (DNT)" is an optional browser setting. Currently, the Services may not respond to all DNT signals (as the industry has not yet reached a consensus on the meaning of DNT and how to respond to it).
Purpose of Use: The core is to provide high-quality Services and continuously improve them, specifically including:
We do not sell Personal Information to third parties, nor do we disclose Personal Information for targeted/cross-context behavioral marketing. Anonymous Information may be shared with third parties to improve Services or for commercial purposes.
Note: External service providers (e.g., payment processors) may collect information directly from users (in accordance with their own privacy policies). They do not share financial information (e.g., credit card numbers) with us, but may only transmit limited purchase-related information (e.g., zip code).
Children's Privacy: The Services are not intended for children under the age of 16, and we do not intentionally collect Personal Information from this group. Children under 16 are prohibited from using the Services. If it is found that Personal Information of children has been collected, please contact customer service at serenepulse@163.com.
Minors' Information Deletion (California Regulations): Minors under the age of 18 in California may delete or request the deletion of content/information they have shared on the Website/App (by contacting serenepulse@163.com via email). However, complete/thorough deletion of information cannot be guaranteed. When permitted by law, we may choose to anonymize the information or make it invisible to the public instead of deleting it.
Technical and organizational protection measures are implemented (to prevent information destruction/loss/tampering/unauthorized access, etc.), but absolute security cannot be guaranteed (no website/app/transmission can achieve absolute security).
Personal Information is usually stored on servers at the New York site of the DigitalOcean platform (located in the United States). Users outside the United States should be aware that once information is transmitted across borders to us, it will be subject to the laws of the U.S. states (which may vary from state to state).
Personal Information will be retained for the period necessary to achieve the purposes specified in this Policy, unless a longer retention period is required or permitted by law. When the information is no longer necessary, it will be deleted or converted into an anonymous form. When determining the retention period, factors such as the type of Services, the user relationship, the possibility of re-registration, and legal time limits are comprehensively considered.
Legal Bases for Information Processing: Performance/conclusion of contracts, legitimate business interests (fraud prevention, Service improvement, etc.), compliance obligations, user consent (which can be withdrawn at any time), and legal mandatory requirements (e.g., law enforcement requests).
User Rights: Accessing/correcting/deleting Personal Information, restricting processing, obtaining a portable copy of Personal Information and transmitting it to another controller, and objecting to processing. To exercise these rights, please contact customer service at serenepulse@163.com; identity verification may be required. Users may file complaints with regulatory authorities, but it is recommended to contact us first to resolve issues.
International Transmission: Information may be processed by our offices or service providers in the United States, and appropriate safeguards will be taken in accordance with legal requirements for cross-border transmission of information.
Core Rights: Inquiring whether Personal Information is being processed and the details of information collection/sources/purposes/sharing/sales in the past 12 months, correcting/deleting Personal Information, obtaining portable information, restricting the use of sensitive information (for California users), refusing information sales/sharing (we do not engage in such activities), objecting to automated profiling (we do not engage in such activities), and the right to equal services and pricing (without discrimination for exercising privacy rights).
Exercising Rights: Contact customer service at serenepulse@163.com; identity verification is required. Authorized agents must provide a written authorization document. If a request is rejected, a written explanation will be provided and an appeal opportunity will be granted. If the appeal is rejected, users may contact the local Attorney General or Department of Justice (when permitted by law).
The Services may direct users to third-party websites/applications (beyond our control), and third-party websites/applications may also be allowed to link to the Services. We are not responsible for the privacy practices of third parties or the content of linked websites/applications, but we encourage users to review the policies/terms of third parties. This Policy only applies to our Services.
Updates or modifications may be made from time to time. After changes, notifications will be provided by "marking the last updated date, publishing a notice within the Services, or sending a notice to the contact information provided by the user". If a user continues to use the Services, it is deemed that the user accepts the revised Policy. It is recommended to review this Policy regularly.
For inquiries about privacy, exercising privacy rights, reporting issues related to children's information, etc., please contact: serenepulse@163.com